Q: It's my first time here, why can't I play these games on my mobile phone?
A: Since this is a weekly subscription service for which your network carrier/service provider charges you on behalf of our company, you must sign up with your mobile phone first before having access to any of our games. If you already have gone through the signup process, you should make sure that you pay for your phone bill on time or have your pre-paid phone card's balance topped up in case it runs out of money.
Q: The games are not displaying for me!
A: All of the games on this website use HTML5. You are advised to update your browser to the latest version available on the Internet before you start playing the games. Please make sure you do not have a firewall or spy/malware software blocking the site. If you are still experiencing issues please try using different browsers such as Chrome, Firefox and Safari.
Q: Why do some games load faster than others?
A: All of our games are different sizes, which means that it may take anywhere from a few seconds to a few minutes to load a game. Loading speeds also differ based upon your connection speed.
Q: Did you ask permission to have all these games?
A: All of the games on this website are either in-house productions of our company or fully-licensed properties which we purchased from talented developers.
Q: What is the quickest way to get in contact with you?
A: You can contact our Customer Service Representatives by email, or reach us by directly calling our hotline. Contact details can be found on our Contact Us page.
Q: What if I forgot my password?
A: If you have already signed up for our service and somehow forgot your password, we can send you an email with a new password. All you have to do is tell us your registered email address. And you can change your password anytime.